Ksenija Polla, CMP is Regional Director North America at ICCA, the International Congress and Convention Association. She has been working in the field of international association meetings for almost 30 years and her experience ranges from membership recruitment and retention, product development, event management, sales, marketing and relationship development.

Ksenija started her career in Croatia, in the Congress department one of the leading travel agencies at the time, moved to the Zagreb Convention Bureau, where she worked on bidding and site inspections and joined ICCA in 1997, where she started in the Membership Department and has been building the Association Community from September 2013 until December 2020. As of January 2021 Ksenija, is heading the Regional Office for North America.

She has also been part of the ICCA 2020 Global Hybrid Congress organizing committee which was coordinating all activities including the education programme, marketing, sponsorship, logistics and activities and programme of the local hubs. In her free time you can find Ksenija on the golf course following her twins’ rising college golf careers.